BroadSoft takes a holistic approach to customer support - delivering the right technical, operational, and marketing resources. Coordinating the needed support resources is achieved through diligent account and project management. Moreover, BroadSoft provides support activities in a "push" fashion, proactively delivering new product updates, support alerts, and marketing information. By taking an integrated approach that uses push-mechanisms, BroadSoft makes every effort to reduce the complexity inherent in system deployment and new service launch.

Technical Support
We match our industry-leading BroadWorks technology with the most experienced technical support teams in the industry. Focused on providing full support to carriers, BroadSoft recognizes the array of challenges facing providers and the time-sensitivity of delivering new voice services to market.
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Professional Services
Taking advantage of BroadSoft's professional services multiplies carrier efforts to deploy, launch, and support BroadWorks-based service.
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Training
BroadSoft provides a complete suite of training courses, both formal and hands-on, covering aspects from Operations, Maintenance, and Provisioning.
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Marketing Support
BroadSoft's marketing group of seasoned industry professionals provides a broad range of marketing services that support carrier customers.
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QuickStart Go-To-Market
QuickStart Go-To-Market is an innovative program that delivers BroadWorks marketing and service launch support for customers.
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